"We
just wanted to take a moment to thank you for the wonderful
service we had during our recent BMW repair at your shop. We
have never owned a BMW and we were baffled and confused when
dealing with other repair shops (especially with their prices!).
When we decided to call your shop we were pleasantly surprised.
You were very understanding, patient and kind and helped us
to further understand what was wrong and what repairs were needed.
We also really appreciated the up front pricing and honesty
in diagnosis after our car was in your shop.
All in all, we saved over $500 in comparison to the other shop
estimates for the same repairs. We were dealt with kindly and
not in a condescending fashion and had our BMW diagnosed and
repaired within one day! Wow!
I have already spread the word to several people and will continue
to do so. Thank you, and we look forward to working with you
again.
~
Jenny Hamblen & Jason Wallace
“It’s
hard to believe that 5 years has gone by so quickly. I learned
very quickly how you do business. You were always honest, professional,
knowledgeable and very fair. You and your staff would treat
me like I was a part of your family.
I have had several BMWs since our relationship began and would
not trust anyone else with my cars. My children drive the cars
and I know I can trust they are driving well maintained cars
because of you and your staff. I talk with other customers who
have you maintain their cars (other than a BMW) and they always
rave about the same top-notch service and quality care you and
your staff provide.
Thank you Dave, for running a business that does outstanding
work, in a professional manner, that is fair to all involved."
~
Stan Silva
“Whenever
I encounter great service I am compelled to write the owner
of the company and let them know about it. My recent experience
with Performance Motor Works is a prime example of that. I have
had several occasions over the years to have my cars serviced.
As you can well imagine some of those have left me less than
fulfilled as a customer. I am please to report that now that
I have found Performance Motor Works my car service issues are
over!
Every aspect of your business displays an above standard
measure of great customer service. I can tell that it is your
commitment to this standard that makes the difference. Starting
with my phone inquiry, right down to paying my invoice (which
actually details what I paid for...........unusual for a car
maintenance invoice these days!); I found your business model
to be exceptional. Congratulations on operating a local business
‘outside the lines’ and making me feel so welcome and reassured
about the service my BMW receives."
~
Bob Dawson
“Betty
& I would like to express our appreciation for the superior
work you and your staff of technicians do in maintaining and
repairing our BMWs. We respect your honest and forthright approach
to business and your professional performance capabilities.
You are to be commended for operating a service business that
consistently lives up to its representations of professional
work and fair treatment - foundations of a successful business
and customer satisfaction. We are pleased to recommend Performance
Motor Works to anyone interested in reliable automotive services."
~
David Gordon
“Thanks
so very much for the efforts in repairing our car. We are very
aware of how difficult it can be to find an honest, quality-minded
repair business with whom to do our business. As such, we are
grateful for the service provided by Performance Motor Works.
It is a treat to drive our car after the most recent fuel injection
cleaning - wow! what a difference. We have been very pleased
and will continue to do business with you!”
~
Amy & Shaun Shaw
“You
have restored my faith in car repair with quality and professionalism.
I am so happy to have A/C that works great, thanks to all your
efforts. I will remain your loyal customer.”
~ Wendy Wells